WEB PRIVACY POLICY
This privacy policy applies to this website (hereinafter the Website). Please read it carefully. It contains important information about the processing of your personal data and the rights recognized by current regulations.
We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with any legislative or jurisprudential changes. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.
You declare that the data you provide us, now or in the future, is correct and truthful and you agree to inform us of any changes to it. If you provide personal data of third parties, you agree to obtain the prior consent of the affected parties and to inform them about the content of this policy. Generally, the fields marked as mandatory in our forms must be completed in order to process your requests.
The entity responsible for processing the personal data collected on this website is SOLBUS TOURS, S.R.L. (hereinafter, SOLBUS), with address at Carretera Arena Gorda Macao (in front of the Bahía Príncipe Hotel), Bávaro, Dominican Republic; Phone: +1 809-390-4237; Email: info@solbusdominicana.com.
2.1Management of the relationship with customers and users: We process the data that our customers and users provide in their inquiries to address their requests.
This processing is necessary for the execution of the legal relationship with the users of the website or for the application of pre-contractual measures at their own request.
2.2 Management of service reservations: The data provided in the accommodation reservation or service contracting forms will be processed for the management of such reservations and the provision of the requested services. The categories of data we process for these purposes are as follows:
These data are obtained either directly from you or from third parties who have processed the reservation or requested the service on your behalf, for example, the travel agency where you booked the service.
The processing of these data is necessary for the provision of the requested services, the execution of the contract, or for the application of pre-contractual measures at your own request.
The economic and transaction data of goods and services carried out on the website will be processed for accounting and administrative management purposes and to comply with our legal obligations in accounting and tax matters.
2.3 Sending commercial communications and managing distribution lists: We process the identifying and contact data provided by our customers and people who sign up for our distribution lists to send them communications related to our services.
These processes are based on our legitimate interest in promoting our services to our customers. For the weighting of this interest, it has been determined that the processing had a limited impact on the privacy of the interested parties, corresponded to their reasonable expectations, and did not pose significant threats. This processing is also based on your consent to receive such communications by electronic means. Not giving your consent or withdrawing it does not condition the management of your reservation or the provision of the contracted services.
You can revoke your consent at any time and request to unsubscribe from commercial purposes by activating the link provided for this purpose in the commercial communications themselves or by sending an email indicating "unsubscribe" in the subject line to: info@solbusdominicana.com.
2.4 Administration and management of website security: We process navigation data (IP addresses or logs) to administer and manage the security of the website and its restricted access areas.
This processing is based on our legitimate interest in ensuring the security of the website. This interest is expressly recognized by Recital 49 of the GDPR. For the weighting of this interest concerning your rights and freedoms, it has been taken into account that this processing corresponds to generalized security practices and does not pose significant threats to the interested parties.
Your data will only be communicated to third parties by legal obligation, with your consent, or when your request implies such communication.
Generally, we keep your data for the duration of the relationship you have with us and, in any case, for the periods provided in the applicable legal provisions, for example, in accounting and tax matters, and for the time necessary to address possible liabilities arising from the processing. We will cancel your data when they are no longer necessary or relevant for the purposes for which they were collected. Information related to navigation will be canceled once the web connection is finished and the statistics are made.
Data processed for commercial purposes will be kept as long as you do not request their deletion or revoke your consent to receive our commercial communications.
The supports that record the existence of your consent for the processing of your data for commercial purposes, such as logs of electronic form submissions, will be kept for the entire duration of the processing and the applicable prescription periods.
You have the right to obtain confirmation of whether or not we are processing your personal data and, if so, to access them. You can also request that your data be rectified when they are inaccurate or completed when they are incomplete, as well as request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, you may request the limitation of the processing of your data. In this case, we will only process the affected data for the formulation, exercise, or defense of claims or with a view to the protection of the rights of other persons. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data unless there are compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise, or defense of claims.
Likewise, under certain conditions, you may request the portability of your data so that they are transmitted to another data controller.
You can revoke the consent you have given for certain purposes at any time, without affecting the legality of the processing based on the consent prior to its withdrawal.
To exercise your rights, you must send us a request by postal or electronic mail to the responsible party at the addresses indicated in the section "Who is responsible for processing your data?"
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